Dear Hollie Our new ducted HVAC was installed last week and we would just like to pass on our compliments to your excellent NCEC team – ably and cheerfully led by Nick (with Levi and others) and Carlos (with Jarod, Mike and others). The job was concluded quickly, efficiently, and neatly. Nick and Carlos were happy to accommodate our aesthetic requests on duct and power point placement and were a pleasure to work with. Mike even went the extra mile by making a point to tell us of a hidden discrepancy in the roof space that required rectification by the builder. Please pass on our sincere gratitude for a job well done to your team (including the ones we have missed the names of). We would be more than happy to provide a Reference for NCEC to anyone seeking one. Kind regards
Many thanks to Matt and the team for the installation which was so well done.
Good afternoon Tracy/Hollie, Yesterday, a sub-contractor of yours, Nick, attended one of your allocated jobs... to relocate a heat pump in my lounge at Rangiora. I am writing to let you know how impressed I was with Nick's presentation and workmanship. He was respectful, polite and courteous at all times and he was professional, thorough and tidy with the work he carried out. Nick was easy to converse with and explained to me what he was doing. I am most happy with the outcome and I have pleasure in voting him as an A1 ambassador representing and upholding the valued integrity of your family business. Kind regards
I'm impressed with what your company offers. I'm impressed that you arrive on time for appointments. I'm impressed with your prompt and flexible quotation. I'm impressed that your prescheduled tradesmen arrive right on time. I'm impressed with the quality, efficiency and cleanliness of their work. You actually do what you say you'll do. I can't ask for better than that.
We were most impressed with the two installers, most professional young men and all went very smoothly.
Excellent installation. Almost looking forward to winter! Many thanks.
A quick email to you to say how impressed I was with your three staff I had yesterday for the install. They are all superb ambassadors for your company.
Absolutely thrilled, service man was just tops.
Our thanks for prompt and pleasant service.
Fire is working well and just for your feedback in this whole build process you are the only supplier that has called us after the the work was completed to ask us if we were happy with the job. It is appreciated.
Jacqui and Sonya
Hello Hollie Your guys have just completed the job here at Harakeke club. I would like to mention they are a fantastic crew that worked around our people with respect and great attitudes. Looking forward to using our new heat pumps. Many thanks